![]() ![]() ![]() In-store, device repair for eligible devices. $29 screen-only repair for eligible smartphones, find a T-Mobile store.Device repairs or replacements for hardware service issues (mechanical breakdown).Device replacement in the event of loss/theft.No processing fee for BYOD coverage (add savings and overnight shipping.).All BYOD hardware service exchanges must be handled by Assurant. No processing fee for eligible hardware service claims handled by the manufacturer.$5 processing fee for hardware service claim exchanges through T-Mobile.Once your claim is approved, a service fee/deductible based on your device tier and the type of claim plus tax, if applicable, will be collected from you by credit card, debit card or eCheck.No limit on hardware service (mechanical breakdown) claims.Get up to five total claims (up from three) in any rolling 12-month period based on the date of the first repair or replacement for loss, theft, and accidental damage (including screen-only repair).In New York, these options can be bought separately 1 Protection gives you access to both an insurance plan and a service contract plan.Device protection is not required to activate service with T-Mobile, but without protection, you may be responsible for the full replacement cost of your device if it is accidentally damaged, lost, stolen or suffers a mechanical breakdown. ![]() For complete coverage details, benefits, limitations, exclusions, and costs, visit /terms.Protection covers the repair or replacement of your device in the event of hardware service issues (mechanical breakdown), even after the manufacturer's warranty expires, accidental damage, and loss and theft. Verify you have device protection coverage. ![]()
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